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See all available communication channels
In order to see all available communication channels, introduce the 5 characters booking number available on your ticket. If you don't have a valid booking number, you can use "Email assistance" communication channel from below.
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Group bookings
Use this option if you want to book for more than 9 people. Please provide as much information as possible in the form so we can give a more complete response.
You can visit us in the offices:
Kraków Airport im. Jana Pawła II
(Departure Hall, near Check-in counters 19-45)
Monday – Sunday: 8:00 – 16:00
Warsaw Chopin Airport
(Departure Hall, Zone C, in front of Check-in desks 201-210)
Monday – Sunday: 6:00 – 18:00
Do you want to learn more about FRU?
FRU.PL
FRU.PL
Al. 29 Listopada 85
31-406 Kraków
We do not provide direct assistance to customers at this address. Please contact us using our contact form: fru.pl/contact.
Bank account
Alior Bank 30 2490 0005 0000 4530 4173 3210
Personal data
Data Protection Officer
adw. Agnieszka Rowińska, adress email: dane@fru.pl
FRU.PL S.A. with its registered office in Warsaw, registered in the District Court for the Capital City of Warsaw in Warsaw, XII Business Division of the National Court Register under the KRS number 0000308871.
REGON: 141451213
NIP 527-257-93-01
Share capital of PLN 6,900,000 fully paid up.