You can use your credit/debit card to pay directly on www.fru.pl (your information is safe, we use the most advanced encryption technologies available on the market) or via a payment link sent by our consultants after you have made your booking. The travel documents and invoice will be emailed to you after we process your payment.
Attention! If you choose to pay using credit card when making a booking on the website, and if the owner of the credit card is not one of the passengers, or if the booking cost is high, our Call Center Agents may contact you by phone or email for an additional credit card payment verification.
A standard bank transfer can be made to our account in Alior bank. If you own an account in this bank, we recommend using the internal bank transfer option, which will allow us to record your payment with no delay and thus issue your tickets quicker.
Account number: 30 2490 0005 0000 4530 4173 3210
Attention! Due to the time of purchase of the reservation or remaining time to flight, in case of some reservations, payment by traditional bank transfer may not be recommended.
In case of an interbank transfer for an amount less than 3 thousand PLN, please send the payment confirmation in PDF format to kontakt@fru.pl to speed up issuing the ticket. If the amount is bigger, we can only issue the tickets after your payment has been recorded on our account.
Remember that foreign bank transfers take much longer to account (up to a week). Please contact us if you wish to place your payment this way.
The Przelewy24 system allows you to pay for your booking in a quick, and most importantly - secure way. We recommend this payment method, especially for booking low cost carriers' tickets. Thanks to this payment methods your payment will be recorded on our account within 10-15 minutes of its execution, even in the evenings and on weekends.
Important notice If, within two hours after placing the payment, you will not receive an e-mail and text message confirming the registration of funds in our system, please contact us using contact methods available on our website fru.pl/contact.
Users registered with PayPal can use this fast payment system. Since your bank account is linked to an individual PayPal user account, you do not need to complete your details with every transaction. This type of transfer is registered in real time, even in the evenings and on weekends.
In case of short-term purchases, a cash payment in the bank may be the most convenient. If you go to one of the Alior Bank branches and make a direct payment there, our Customet Care will be able to register it almost immediately and swiftly issue your tickets. When making a cash payment at the bank, please provide the FRU.PL account number, the amount, and fill in the transfer title with the reservation number and passenger name.
Account number: 30 2490 0005 0000 4530 4173 3210 Find branch
The electronic ticket will be issued after the payment for your reservation has been recorded. Immediately after the ticket is issued, it will be sent to the email address you provided. For the ticket to be issued, your payment has to be recorded before the date indicated on your booking confirmation (date and time)! Lack of payment recorded before the due date may mean that we will not be able to guarantee the price and availability of the tickets you booked. If you are concerned that the chosen payment method will not let the payment to be recorded on time - please choose a different form, allowing to place payments in real time.
To change the chosen payment method, please contact the FRU.PL Customer Care.